Official websites use .mil
Secure .mil websites use HTTPS
What are my lab results? Can my provider see me on Thursday afternoon? Can my medication be refilled? Use Secure Messaging to ask questions to your Medical Home Port Team. We reply to every message within eight business hours. Register on the MHS GENESIS Patient Portal.
View available appointments and schedule them, right on the website. Refill medications, see your lab results, current medications, view your vaccination record. The MHS GENESIS Patient Portal gives you tools to make decisions and navigate your health care.
Hours: Monday-Friday, 7:30 a.m. to 4 p.m. Phone: 504-678-3660 Appointment Line: 877-879-1621
Most referral care is provided to our patients using a network of civilian providers. All network care requires an authorized referral before you go to the first visit. Avoid a bill – know your referral status before you go! To learn more, visit the TRICARE Referrals and Pre-Authorizations site.
Monday – Friday 7:30 a.m. to 4 p.m. Closed Weekends and Federal Holidays NBHC Belle Chasse conducts training every Wednesday, 2-3:30 p.m. Please anticipate above-average wait times and possible limited services.
The pharmacy accepts electronically prescribed prescriptions (eRx) for controlled and non-controlled medications. eRx better serves patients and avoids delays when complying with DEA requirements for prescriptions. All prescriptions must be on TRICARE’s formulary for the pharmacy to prepare them. If you’ve been prescribed a non-formulary medication, your provider must submit a prior authorization request. You may search medications on the TRICARE Formulary Search tool and find the prior authorization form on the Express Scripts website. We offer text notifications to inform patients when there are delays and when prescriptions are ready for pickup. Text notifications are integrated into pharmacy workflow and are the fastest way to be notified of your prescription status. We need to know your phone carrier when signing up. If you’ve already signed up for text notifications, please add Noreply_USNavyPensacola@Health.mil to your phone contact list so it’s not blocked by spam blockers.
Option 1: Come to the MTF pharmacy after your provider has electronically prescribed the medication to activate the prescription.
Option 2: Call our refill line at 504-605-1316 to activate a refill with your prescription number.
Option 3: Call Naval Branch Health Clinic Pharmacy Belle Chasse at 504-678-3383 to contact a pharmacy team member or leave a voicemail.
When enrolled in text notifications, you will receive a text alert/notification when the prescription is ready. If you are not receiving text messages with links to our pharmacy page, please notify our staff to enroll you in text notifications.
If you are unable to enroll in text notifications, our staff will provide you an estimated processing time for your prescription.
Prescription numbers are formatted as “Site-Prescription number,” i.e., 1116-100006589.
If you’re running out of medications and can’t reach a pharmacy staff member, please come in so we can help you directly. In the case of an outage, please see the base mobile app or Facebook page for any unexpected closures before heading to the MTF.
Refill pickup requests at the MTF pharmacy of your choice isn’t currently available through the MHS GENESIS Patient Portal.
Would you like to know the status of your prescription(s), prior authorization request decisions, prices of medications at network pharmacies you could go to, or would you like the convenience of medications delivered to your home? To learn more, visit Express Scripts.
Need to look up your health record, request a prescription renewal from your MTF provider, check a lab result, schedule an appointment, or send a message to your health care team? Log in to the MHS GENESIS Patient Portal. A DS Logon account is required.
Aviation Medicine/Screening Exams/PHA 504-678-3665 or usn.nolaepha@mail.mil Behavioral Health 504-678-7929/4538 Case Management 504-678-2058 Dental Appointments 504-678-7965 Laboratory 504-678-7950 Managed Care/Health Benefits 504-678-7916 Medical Boards 504-678-3077 Medical Records 504-678-7905 [7923 fax] Nurse Advice Line 1-800-TRICARE, option 1 (1-800-874-2273) Occupational Health 504-678-3485 Optometry 504-678-7927 Radiology 504-678-7939 TRICARE/Humana Military 1-800-444-5445
Dental treatments such as:
We also perform:
Referred to the network
The following are usually considered dental emergencies:
The following are generally NOT considered to be dental emergencies:
Main: (504) 678 - 3660 Safeline: 1 - 866 - 678 - 4881 Sponsor Coordinator: (504) 678 - 7980
400 Russell Drive Building 41 Belle Chasse, LA 70037