Clinics

NMRTU Belle Chasse

Naval Hospital Pensacola


NMRTU Belle Chasse is one of 10 branch clinics assigned to Navy Medical Readiness and Training Command Pensacola.
Vision: To be the health system of readiness and excellence for America’s heroes, past and present, and their families
NBHC Belle Chasse conducts training every Wednesday, 2-3:30 p.m. Please anticipate above-average wait times and possible limited services.

Marine Corps Support Facility Annex Clinic

Located inside the McCarthy Building at the Marine Corps Support Facility in the Algiers area of New Orleans, this site serves the 900 Active Duty and Activated Reserve Marines and Sailors working at that location.

The focus of service at the MCSF location is patient education; therefore complex services and specialty care are not offered, but NMRTU Belle Chasse's full range of services are still available at the NAS/JRB New Orleans location in Belle Chasse.

Welcome to Medical Home Port Team Mardi Gras

Every ship has a captain—and in our relationship, the captain is YOU. We ask that you take advantage of the tools offered to get the most out of our clinic.

Your Healthcare E-Toolkit:

The Medical Home Port Model

The Medical Home Port concept revolves around the idea that patients are at the center of every decision made regarding their care. Our goal is to provide you with timely and personalized care.
Your Medical Home Port Team is made up of doctors, providers, nurses, corpsmen and support staff dedicated to providing all aspects of your healthcare in a personalized, patient centered way. Your Medical Home Port Team's goal is to provide the high quality healthcare you deserve! We strive to ensure same day access to care when desired and for you to see your assigned provider or another member of your team if your provider is not available.
Team Mardi Gras—Your Partners in Health Maintenance!
Every ship has a captain—and in our relationship, the captain is YOU. We ask that you take advantage of the tools offered to get the most out of our clinic.

Secure Messaging: Ask questions directly to your Medical Home Port Team - on your schedule! 

What are my lab results? Can my provider see me on Thursday afternoon? Can my medication be refilled? Use Secure Messaging to ask questions to your Medical Home Port Team. We reply to every message within eight business hours. Register on the MHS GENESIS Patient Portal.  

MHS GENESIS Patient Portal 

View available appointments and schedule them, right on the website. Refill medications, see your lab results, current medications, view your vaccination record. The MHS GENESIS Patient Portal gives you tools to make decisions and navigate your health care.  

Hours: Monday-Friday, 7:30 a.m. to 4 p.m. 
Phone: 504-678-3660 
Appointment Line: 877-879-1621 

TRICARE West - Your Referral Resource 

Most referral care is provided to our patients using a network of civilian providers. All network care requires an authorized referral before you go to the first visit. Avoid a bill – know your referral status before you go! To learn more, visit the TRICARE Referrals and Pre-Authorizations site. 

NMRTU Belle Chasse Pharmacy

Hours

Monday – Friday 7:30 a.m. to 4 p.m.
Closed Weekends and Federal Holidays
NBHC Belle Chasse conducts training every Wednesday, 2-3:30 p.m. Please anticipate above-average wait times and possible limited services.

New Prescriptions and Renewing Prescriptions

The pharmacy accepts electronically prescribed prescriptions (eRx) for controlled and non-controlled medications. eRx better serves patients and avoids delays when complying with DEA requirements for prescriptions. 
  
All prescriptions must be on TRICARE’s formulary for the pharmacy to prepare them. If you’ve been prescribed a non-formulary medication, your provider must submit a prior authorization request. You may search medications on the TRICARE Formulary Search tool and find the prior authorization form on the Express Scripts website. 
  
We offer text notifications to inform patients when there are delays and when prescriptions are ready for pickup. Text notifications are integrated into pharmacy workflow and are the fastest way to be notified of your prescription status. We need to know your phone carrier when signing up. If you’ve already signed up for text notifications, please add Noreply_USNavyPensacola@Health.mil to your phone contact list so it’s not blocked by spam blockers. 

Activating a Prescription 

  • Option 1: Come to the MTF pharmacy after your provider has electronically prescribed the medication to activate the prescription. 

  • Option 2: Call our refill line at 504-605-1316 to activate a refill with your prescription number. 

  • Option 3: Call Naval Branch Health Clinic Pharmacy Belle Chasse at 504-678-3383 to contact a pharmacy team member or leave a voicemail. 

What to expect after activation 

  1. When enrolled in text notifications, you will receive a text alert/notification when the prescription is ready.  If you are not receiving text messages with links to our pharmacy page, please notify our staff to enroll you in text notifications.   

  1. If you are unable to enroll in text notifications, our staff will provide you an estimated processing time for your prescription. 

Refills 

Prescription numbers are formatted as “Site-Prescription number,” i.e., 1116-100006589. 

If you’re running out of medications and can’t reach a pharmacy staff member, please come in so we can help you directly. In the case of an outage, please see the base mobile app or Facebook page for any unexpected closures before heading to the MTF.  

Refill pickup requests at the MTF pharmacy of your choice isn’t currently available through the MHS GENESIS Patient Portal. 

TRICARE Pharmacy: Not just for Home Delivery Anymore 

Would you like to know the status of your prescription(s), prior authorization request decisions, prices of medications at network pharmacies you could go to, or would you like the convenience of medications delivered to your home? To learn more, visit Express Scripts

Your Electronic Health Record: the MHS GENESIS Patient Portal 

Need to look up your health record, request a prescription renewal from your MTF provider, check a lab result, schedule an appointment, or send a message to your health care team? Log in to the MHS GENESIS Patient Portal. A DS Logon account is required. 

Directory

Aviation Medicine/Screening Exams/PHA 504-678-3665 or usn.nolaepha@mail.mil
Behavioral Health 504-678-7929/4538
Case Management 504-678-2058
Dental Appointments 504-678-7965
Laboratory 504-678-7950
Managed Care/Health Benefits 504-678-7916
Medical Boards 504-678-3077
Medical Records 504-678-7905 [7923 fax]
Nurse Advice Line 1-800-TRICARE, option 1 (1-800-874-2273)
Occupational Health 504-678-3485
Optometry 504-678-7927
Radiology 504-678-7939
TRICARE/Humana Military 1-800-444-5445

Dental treatments such as:

  • Restorative (Fillings, Crowns, Bridges)
  • Prosthetic (Implants)
  • Endodontic (Root Canal) Therapy
  • Exodontia (Extraction of Teeth)

We also perform:

  • Examinations
  • Radiographs (X-Rays)
  • Diagnosis
  • Overseas Screening

Specialty Care

Referred to the network

Important Information

Dental Emergencies

The following are usually considered dental emergencies:

  • Severe Pain
  • Severe Swelling
  • Uncontrollable Bleeding
  • Acute Trauma

The following are generally NOT considered to be dental emergencies:

  • Loose teeth (adult or baby teeth) unless associated with trauma/injury
  • Loose permanent or temporary crowns and/or broken fillings or teeth that occur while eating

Contact Us

Phone:

Contact Us

Phone

Main: (504) 678 - 3660
Safeline: 1 - 866 - 678 - 4881
Sponsor Coordinator: (504) 678 - 7980

Hours

Monday-Friday 
7:30 a.m. to 4 p.m. 
Closed Weekends and Federal Holidays 

Location

400 Russell Drive
Building 41
Belle Chasse, LA
70037

Don't forget to keep your family's information up to date in DEERS!