Urgent & Emergency Care

When to go to the Urgent Care Clinic:

• Non-life, limb or eyesight threatening medical problems
• Symptoms with gradual onset
• Common illness such as colds the flu, ear aches sore throats, migraines, low grade fever, rashes, diarrhea, vomiting, urinary tract infections, mild asthma
• Minor injuries such as sprains, mild to moderate back pain, minor cuts and burns, or minor eye injuries.

** An Urgent Care Clinic is not a substitute for your Primary Care Provider** 

If you are enrolled to NHP, NATTC, NASP or Corry, and need a same-day appointment during hours (7am-4pm M-F), call 850-505-7171 first.

If you’re unsure about whether you need urgent care, contact the Military Health System Nurse Advice Line to speak to a registered nurse. Visit MHSNurseAdviceLine.com for web chat and video chat, or dial 1-800-TRICARE (874-2273).  
When to use the Emergency Room (ER):

Naval Hospital Pensacola does not have an ER for any emergencies, Please report to the nearest ER available or call 911.

If you suffer the following you should use the ER:

• Chest Pains or heart palpitations
• Any severe pain, particularly if located in the chest
• Sudden severe headache or vision change
• Sudden blurred vision
• Coughing or vomiting blood
• Severe injuries of the head or spine, eye trauma, burns, broken bones or dislocated joints, deep cuts or bleeding that won't stop
• A fall while on blood thinning medication
• Difficulty breathing or shortness of breath
• Sudden dizziness, weakness, or loss of balance
• Numbness in the face, arms, or legs
• Seizures, confusion, fainting or loss of consciousness
• High Fever
• ANY pregnancy related problems, especially pelvic pain or bleeding in pregnancy
• Newborn baby with fever (less than 3 months old with 100.4 degrees or higher)
• Poisoning or drug overdose
• Suicidal thoughts
• Any other condition you believe is life threatening