Naval Branch Health Clinic Whiting Field

About Us

NBHC Whiting Field is one of 10 branch clinics assigned to Naval Hospital Pensacola.

Vision:

To be the health system of readiness and excellence for America’s heroes, past and present, and their families.

Mission: 

Deliver high quality health care to ensure a medically ready force and a ready medical force through strategic partnerships and innovation

Guiding Principles:

Global Ready Excellent Accessible Trustworthy

OIC 

CDR William A. Robertson

Patient Feedback: 

Your comments are important to us. NBHC Whiting Field utilizes two patient satisfaction tools: (1) Joint Outpatient Experience Survey (JOES) that is mailed to a portion of our patients seen in the clinic and (2) Interactive Customer Evaluation (ICE). ICE is accessible on the self-service kiosk located in the clinic lobby. You can also access ICE online.

Clinic Services & Hours

Hours of Operation: Monday-Friday

(Entire clinic is closed on Federal Holidays and limited services on Wednesdays from 1 - 2 p.m. due to training.)
 

• Primary Care Medical Home Port: 7 a.m. – 4 p.m.
• Military/Aviation Medicine: 7 a.m. – 4 p.m.
• Immunizations: 7 a.m. - 12 p.m. and 1 – 3:45 p.m.
• Laboratory: 7 a.m. – 3:15 p.m.
• Radiology: 7 a.m. – 4 p.m.
• Pharmacy: 7:30 a.m. – 4 p.m.
  Pharmacy is closed from 12:30 - 1 p.m. Mon-Fri due to lunch
• Dental Clinic: 7 a.m. – 4 p.m.
• Medical Records: 7 a.m. – 4 p.m.
• Healthcare Benefits Office: 7 a.m. – 3:30 p.m.

Directory

Central Appointment Line: 850-505-7000
Telephone Number: 850-623-7508, then please select from the following options:

1. Primary Care Medical Homeport/Family Medicine
2. Military Medicine
3. Aviation Medicine
4. Dental Clinic
5. Pharmacy
6. Immunizations
7. Health Benefits Advisor
8. Medical Records

MHS Nurse Advice Line (Available 24 hours/day, 7 days/week)

800-TRICARE (874-2273), Option 1 or visit https://my.mhsgenesis.health.mil/           

MHS Genesis Portal

Primary Care Medical Homeport/Family Medicine

Welcome to PCMH/Family Medicine!

Telephone Number: 850-623-7508, option 1

Patients are at the very center of every decision made regarding their health care in the Primary Care Medical Homeport (PCMH) model. Your PCMH multidisciplinary team is made up of health care providers (Doctors, Nurse Practitioners, Physicians Assistant), nurses, corpsmen, and support staff dedicated to providing all aspects of your health care in a personalized, patient-centered way. We also have embedded specialists for Behavioral Health and Pharmacy who work with your PCMs. The team’s goal is to work together with you to provide timely and quality health care. We strive to help you with same day access to care with your PCM when needed or with another team provider. Engage in your health care management using the following tools to get the most out of the PCMH experience:

Secure Messaging: Ask questions directly to your PCMH team – on your schedule!

Follow-up on lab results, request medication prescription rewrites, ask on special appointment needs, or other non-urgent or non-emergent needs by using Secure Messaging. We reply to every message within eight business hours. Register Here. Each patient must be registered separately. If you’re already registered and have recently changed PCM or MTF, please request to be changed and accepted by our clinic.

TRICARE Online Patient Portal

View available appointments and schedule them - right on the website. Refill medications, see your lab results, current medications, or view your vaccination record. The Patient Portal gives you tools to make decisions and navigate your health care.

HUMANA Military – Your Referral Resource

Most referral or specialty care is provided to you using a network of civilian providers. All network care requires an authorized referral before you go to the first visit. Avoid a bill – know your referral status before you go! Visit the HUMANA Military website today.
 

Dental treatments such as:

• Restorative (Fillings, Crowns, Bridges)
• Prosthetic (Implants)
• Endodontic (Root Canal) Therapy
• Exodontia (Extraction of Teeth)

We also perform:

• Examinations
• Radiographs (X-Rays)
• Diagnosis
• Overseas Screening

Specialty Care

Referred to the network

Important Information

Dental Emergencies

The following are usually considered dental emergencies:

• Severe Pain
• Severe Swelling
• Uncontrollable Bleeding
• Acute Trauma

The following are generally NOT considered to be dental emergencies:

• Loose teeth (adult or baby teeth) unless associated with trauma/injury
• Loose permanent or temporary crowns and/or broken fillings or teeth that occur while eating