Beginning March 3, 2026, the Main Gate to Naval Hospital Pensacola will remain closed until further notice. Access to the hospital must be obtained via Corry Station and then through the back gate (gate 10). Please be advised that access to Military installations and facilities will require 100% DBIDs verification. This means ALL personnel attempting to gain access must have a valid VA, Retiree, dependent, DBIDs or CAC card. If attempting to gain access without the proper authorization, personnel can obtain a day pass by visiting the Visitor’s Center on NAS and requesting access with a REAL-ID. Please review the attached map for directions to the Hospital via gate 10 and allow yourself an additional 30 minutes of travel time to avoid delays in care.
Medical Home Port Team Mid-South
Welcome to your Medical Home Port Team. Our goal is to provide you with the high-quality health care you deserve!  We strive to ensure same day access to care and to see your assigned provider or another member of your team if your provider is not available. 
 

Services Provided: 

General Medical Appointments
Case Management
Occupational Health
Pediatrics 
Women's Health 
 

How to make an appointment: 

Please call the appointment line at 850-505-7000 or utilize the MHS GENESIS Patient Portal.
 

MHS GENESIS Patient Portal   

Utilize the MHS GENESIS Patient Portal to access the following: 
  • Book appointments online
  • Message and communicate securely with your healthcare team
  • Refill prescriptions online
  • View summaries of your healthcare visits
  • View lab and radiology reports
 

MHS Nurse Advice Line

For care outside of normal clinic hours, the MHS Nurse Advice Line provides options and authorization for immediate care by dialing 800-874-2273, option 1  

Virtual Urgent Care Options

TRICARE Prime beneficiaries 12 or older can receive urgent care through the Virtually Integrated Patient Readiness and Remote, or VIPRR clinic. ​
  • VIPRR urgent care services include:​
  • Sinus congestion and infections​
  •  Cough​
  •  Allergies​
  •  Sore or hoarse throat​
  •  Rashes​
  •  Acne​
  •  Muscle and joint pain​
  •  Headaches​

To check on the status of a network referral entered by your PCM:

  • Call 800-444-5445 or www.humana-military.com or TRICARE East App
  • If you need network care documentation entered in your medical record, please authorize with the facility to fax to BHC Medical Records at 910-874-6165.
**Please note**
  • This clinic does not receive automated notifications of referral status.
To request a health screening (cervical, colon and breast cancer, or well-child), message us on the The MHS GENESIS Patient Portal or call 901-874-6100

Contact Us

Phone

Appointments: 850-505-7000
Clinic Information: 901-874-6100
 

Hours of Operation

Monday: 7 a.m. to 4 p.m.
Tuesday: 7 a.m. to 4 p.m.
Wednesday: 7 a.m. to 4 p.m.
Thursday: 7 a.m. to 4 p.m.
Friday: 7 a.m. to 4 p.m.
Satrday: Cosed
Sunday: Closed
Federal Holidays: Closed

Location

7680 Singleton Ave 
Millington, TN 38053

Online

https://my.mhsgenesis.health.mil/

Don't forget to keep your family's information up to date in DEERS!