Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
Great health care is more than just appointments and treatments. With My Military Health, you’ll enjoy a simpler health care experience – with more opportunities for virtual care. Powered by advanced digital tools, My Military Health helps you engage in your health when, where, and how you need to. Learn more about DHA's New Model of Care!
TRICARE For Life (TFL) is Medicare-wraparound coverage if you are TRICARE-eligible and have Medicare Part A and B, regardless of age or place of residence. Coverage is only for those with Medicare and who are TRICARE-eligible. Coverage doesn’t extend to family members.
The Defense Health Agency’s Virtual Education Center is an online educational platform with more than 50,000 resources covering 60 medical topics. The Virtual Education Center puts the power in your hands to research health topics before you talk to your provider.
Naval Hospital Pensacola is currently under Health Protection - Alpha. Please continue to use hand sanitizer.
The NHP Laboratory is now offering appointments online.

TRICARE News and Updates

Naval Hospital Pensacola News and Updates

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